Community Portal
What Is Informal FINS
The goal of Informal FINS (Families in Need of Services) is to collaborate with children, families, schools, officials, other community resources, and the courts as needed to reduce disruptive behavior in the home. This helps keep families intact and ensures that both the child and family remain productive in all areas of life.
Ready to Make a Referral?
We’re here to help you every step of the way.
Let's Get Started
Step 1: Complete the FINS Referral Screening Form
The first step in the referral process for walk-ins and community members is to complete the FINS Referral Screening Form below. Once you complete this step, your complaint will be reviewed to determine whether it meets the criteria for acceptance.
Step 2: Wait for Acceptance
If your referral is accepted, we’ll inform you of the next steps. If it is not accepted, we’ll update you with the reasoning.
Step 3: Complete the Full Intake Application
Once your screening referral has been accepted, you can move to the next step. Complete the full intake application. After completing the application, our intake manager or a member of our staff will be in touch with you to schedule an intake interview appointment.
Community Forms
Step 1: Fill Out Referral Form
Step 3: Application (Your Referral Has Been Accepted)
Your Referral Has Been Accepted!
Great news—your screening referral has been accepted, and you can now move to the next step. The next step is to complete the full intake application. Once completed, our intake manager or a member of our staff will be in touch with you to schedule an intake interview appointment.
Intake manager or member of staff will be in touch with you to schedule intake interview appt.
How To Upload Forms
Click on the form(s) you need to fill out. Fill them out then save them as the Youth's name to your computer, tablet or phone files. Once you are done filling out the forms and saving them, click +Upload File button below to find your file(s) and upload them to us. In the event of scheduled website maintenance, you can email the document(s) to finsprocessing@nola.gov

NOTE: When filling out the form, be sure to click the icon in the top right corner (as shown in the picture) to help avoid any confusion.
10 Grounds
Informal FINS At A Glance
Attempts to Define Self-Destructive Behaviors

Testimonials
Success Stories
See what the families we've helped has to say about us.
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This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.
This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.

